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WEBINAR | Co-hosted by Salesforce Ben

An Architect's Guide to Salesforce Data Cloud & AI

January 16, 2024 | 4:00 pm (GMT)

Join us at the upcoming Salesforce Ben webinar covering the topics of Data Quality, Salesforce AI, Data Cloud and announcing our new AI-driven assistant Diana!

 

During this session:

  • Discover the pitfalls of poor data quality, from inefficiencies to financial strains. We will discuss actionable strategies to transform bad data into a reliable asset, emphasizing the ongoing journey towards maintaining data quality.

  • We will question the reliability of AI results if the input data isn't complete and accurate— echoing the GIGO principle.

  • We will discuss the importance of cleaning your external data to ensure Data Cloud success.
The webinar is over! You can fill in the form to watch the replay

Agenda


From 4:00 to 4:45 pm (GMT)

Understanding the crucial role of High-Quality Data

  • The value of quality data and how it impacts your entire business
  • Introducing DQE (Data Quality Everywhere) and DQE One 

Unleashing the power of AI in Salesforce  

  • Why does Salesforce AI need good data? 
  • Ensuring a Single Customer View (SCV) and reachable contact information for AI success 
  • An exclusive demo of DIANA, the first Intelligent Assistant to simplify the setup of deduplication in Salesforce

Unlocking the value of Salesforce Data Cloud  

  • Elevating Data Cloud capabilities with enhanced data quality  
  • How DQE can pre-clean your external data within Salesforce Data Cloud  
  • Demo: Seamless integration with Data Cloud  

Interactive Q&A: Engage with the Experts 

Speakers


Ian Ayling

Data Quality Expert, DQE

Maurice Higgins

Principal Solution Consultant, DQE

Eric Dreshfield

Salesforce MVP Hall of Fame